Embroidery Policy
If the customer does not indicate which style monogram is preferred, it will be chosen at the discretion of It’s All About You.
It’s All About You will also choose the best suited alphabet for the item that the customer has selected. This will be at the sole discretion of the embroiderer. If a customer has a special request, this can be done via e-mail. Special color requests will be honored if possible, but at the risk of the buyer, as computers do not make an exact representation of thread colors. Please indicate your color names such as “light green,” “dark green,” “medium green,” etc. If you want to match a particular color, send a color swatch. We’ll try to match the color in the best possible way.
Monograms with a larger initial in the middle are sewn in the traditional monogram style, with the last name initial sewn as the larger initial in the middle of the monogram. For instance Jane Brown Smith would be sewn as JSB, with the S being the larger letter in the middle. Please carefully review the initials you have entered and the order in which they are entered, as we are not responsible for incorrectly submitted orders. Any questions regarding the above policy may be directed to me via email at jsmoring@cox.net or call 478-474-4233.
